Mobile / App
This policy explains what data wahan88 collects when you open an account, how that data is used to keep your session secure across devices, and what choices you have at any point. We keep this straightforward so you can review it before taking any action on the platform.
When you create an account with wahan88, we collect the information you enter directly — your registration details, contact address, and the payment method you connect, such as DANA, GoPay, or LinkAja. We also collect session data: the device type, browser session identifiers, and the timing of account activity. This operational data helps us confirm it is you accessing the account across different devices, which is the continuity assurance we build the platform around. We do not collect data that goes beyond what is needed to run your account and process transactions you initiate. Payment data tied to DANA, GoPay, or LinkAja is handled through the respective wallet's own flow; we receive only the confirmation reference, not your full wallet credentials. Cookies on the site serve session continuity and preference memory — not advertising profiles. You can review active session details from your account dashboard after login. Where eligibility or access is involved, availability depends on local law and the region you are accessing from.
Not every part of the experience falls under this policy in the same way. Understanding the boundary between what we control and what a third-party service governs helps you know where to direct questions.
Covers login sessions, device continuity, and account-level profile data you provide at registration. We manage this data directly and you can request changes through account settings or by contacting support.
When you complete a deposit or withdrawal via DANA, GoPay, or LinkAja, the wallet provider's own privacy terms apply to that leg of the transfer. We hold only the confirmation reference on our side.
Browsing data, session cookies, and in-site navigation logs are collected by wahan88 to maintain your session state. These are not sold to third parties and are retained only as long as operationally necessary.
Links or embedded services outside wahan88 — including any external verification tools — operate under their own policies. We do not control how those services handle data once you interact with them directly.
You have concrete options available to you at any stage. Reviewing what data we hold, correcting your account profile, or raising a concern about how your information was used — each of these has a clear path. Start with your account dashboard after login: the profile section shows the details we hold against your account and gives you the fields to update contact information directly. For records beyond what the dashboard shows, or for questions about session history and stored identifiers, you can reach our support team through the contact paths listed on this page. We aim to respond to data-related queries within a reasonable period. Requests are handled on a case-by-case basis, and availability of specific actions may depend on local law and the region you are accessing from.
Log in and open the profile section of your account dashboard. The data fields shown there reflect what we hold. If something looks incorrect, you can edit it directly from that screen.
Update your registered contact details through the account settings page. For changes to identity-linked fields that cannot be edited in self-service, contact support with the details of the correction needed.
If you want to know why a specific piece of data was collected or how long it is retained, submit your question through our support channel. We will identify the relevant data category and explain its purpose.
For requests involving session records or account history beyond the dashboard view, contact us directly. We will confirm receipt and work through the request in line with what local law and our retention schedule permit.
Privacy questions have a dedicated path. Whether you want to review data we hold, flag a concern, or ask about how a specific account action was recorded, use the contact routes below. We handle policy queries separately from general account help so your question reaches the right team without delay.
Open the chat widget from any page after login. State that your question relates to your account data or this privacy policy so the agent can route it correctly from the start.
Send a written request to our support address if you need a documented response. Include your registered account identifier — not your password — so we can locate your records quickly.
Many data details and session records are accessible directly from the profile and security tabs in your dashboard after login. Check there first — it may answer your question without a wait.
We approach data handling as an operational responsibility, not a formality. Session tokens, account identifiers, and payment confirmation references are held only as long as needed for the functions they serve. When a session ends, temporary identifiers tied to that session are cleared. Longer-term records — such as transaction references — are retained in line with what our operating obligations require. You can ask what applies to your specific account through the support routes on this page.
Session cookies keep you logged in across your device during an active session. They are not used to build advertising profiles. You can clear cookies from your browser at any time; doing so will end your active session and require you to log in again.
Access to your account data is restricted to the session tied to your login credentials. We do not share account profile data with studios or game content providers such as PG Soft, Pragmatic Play, or CQ9 — those providers supply game content only.
We keep data for as long as it serves a clear operational purpose or is required under applicable rules for the region you access from. When a purpose no longer applies, the relevant data is removed or anonymised in line with our standard schedule.
When we update this policy, the revised version is published at this URL. Continuing to use your account after a material change has been published indicates you have had the opportunity to review it. You can always contact support if any updated clause is unclear.
If you have a question about your data, your account records, or how this policy applies to you in Indonesia, the answers below cover the points we hear most often. For anything not addressed here, contact us directly through live chat or email support.
We collect the registration details you enter — contact information, account credentials, and the payment method you connect, such as DANA, GoPay, or LinkAja. We also collect session identifiers that confirm your device during an active login. We do not collect more than what your account operation requires.
No. Studios we carry — including PG Soft, Pragmatic Play, CQ9, and others — supply game content to the lobby. They do not receive your account profile or payment data. The separation between game delivery and account data is maintained at the platform level.
When you transact through DANA, GoPay, or LinkAja, the payment flow runs through that wallet's own secured process. We receive only a transaction confirmation reference. Your full wallet credentials are never passed to or stored by wahan88 at any point in that flow.
Yes. Log in and open the profile and security sections of your account dashboard — the data fields shown there reflect what we hold. For records not visible in the dashboard, such as session history, contact our support team and we will identify what applies to your account.
For contact details and preferences, use the edit fields directly in your account profile after login. For identity-linked fields that require agent assistance, contact support through live chat or email, explain what needs correcting, and include your account identifier so we can locate your record.
Retention periods depend on the type of data and what our operating obligations require for the region you access from. Temporary session data is cleared when a session ends. Transaction references are held longer where required. You can ask about the specific retention schedule for your account through our support contact.
This policy covers your account and session data when you access wahan88. Availability and specific obligations depend on local law and the eligible region you are accessing from. For third-party services linked from the platform, those services operate under their own separate terms.